Frequently Asked Questions

Generally, cosmetic clinics cannot process medical insurance claims directly. However, we can provide you with a detailed receipt if your specific health insurance policy covers hyperhidrosis treatments.

Come with a clean face if possible, and bring a list of your current skincare products and any medications you take. It also helps to bring reference photos of results you admire (and results you don't!).

Scar revision takes time. We usually recommend a dedicated course of 3 to 6 sessions to achieve significant structural changes in the scar tissue.

Most clients require between 2 to 4 sessions, spaced 4 to 6 weeks apart, to achieve optimal reduction of under-chin fullness.

Yes, but strict sun protection is non-negotiable. If you cannot commit to wearing SPF 50+ daily and wearing a hat outdoors, it is safer to save deeper peels for the winter months.

In older clients with significant skin laxity, shrinking the masseter muscle rapidly could theoretically leave behind loose skin. We assess this risk during consultation and may recommend a lower dose or combined skin-tightening treatments.

Yes, absolutely. We allocate enough time in our consultation blocks to perform treatments like anti-wrinkle injections or lip filler immediately if you decide you are ready to proceed.

There is no "right" age. Many clients start in their late 20s or 30s as a preventative measure when they first notice dynamic lines beginning to stick around when their face is resting.

Yes, we offer different levels of peels. Lactic and Mandelic acid peels are very gentle, deeply hydrating, and perfectly safe for sensitive skin types.

The tear trough is a highly advanced area. Our registered nurse prioritizes safety by using a blunt-tipped cannula to administer the filler, which drastically minimizes the risk of vascular complications.

We apply a strong, medical-grade topical anesthetic cream before the procedure. You will feel a vibrating sensation and some pressure, but the treatment is highly tolerable.

You may feel a warm, tingling, or slightly "spicy" sensation while the active peel solution is on your skin, but it should not be painful. Our lighter peels feel very comfortable.

We prioritize your comfort. Premium fillers contain Lidocaine (a local anesthetic) inside the gel, which numbs the area as we inject. We also use topical numbing cream for sensitive areas like the lips.

Mild, temporary side effects can include slight redness or a tiny mosquito-bite-like bump at the injection site, which usually disappears within 15 minutes. Occasional mild bruising or a transient headache can also occur.

If you have a deeper peel that induces visible shedding, the flaking usually begins on day 3 and is fully complete by day 5 to 7. Light "lunchtime" peels have no visible shedding at all.

We advise avoiding washing your face the evening of your treatment. Let the serums applied in-clinic fully absorb. The next morning, you may use a gentle cleanser and tepid water.

Swelling is a guaranteed part of the process—it indicates the fat cells are breaking down. You should expect your double chin to look slightly larger for the first 3 to 5 days before it begins to shrink.

Come with a clean face if possible, and bring a list of your current skincare products and any medications you take. It also helps to bring reference photos of results you admire (and results you don't!).

Your skin will look and feel like you have a moderate sunburn immediately after. This redness typically subsides significantly within 24 to 48 hours.

Yes, but strict sun protection is non-negotiable. If you cannot commit to wearing SPF 50+ daily and wearing a hat outdoors, it is safer to save deeper peels for the winter months.

We use neurotoxins (Botulinum Toxin) injected into the skin. This blocks the chemical signals from the nerves that tell your sweat glands to activate, effectively turning off the sweat production in that specific area.

We inject the masseter muscles (the large chewing muscles at the back of the jaw) to relax them. This stops the involuntary, intense clenching and grinding that causes TMJ pain.

Botulinum Toxin is a medically proven preventative for migraines. By relaxing the muscles in the forehead, neck, and shoulders, it reduces physical tension triggers and helps block the nerve pain signals sent to the brain.

When performed correctly by an experienced injector, it will not affect your smile. The masseter is a chewing muscle, not a smiling muscle. We carefully map the injection points to avoid the risorius (smile) muscle.

Botox temporarily blocks the release of acetylcholine, a chemical messenger that triggers your sweat glands. Without this signal, the glands simply do not produce sweat in the treated area.

The standard clinical protocol for chronic migraines involves approximately 30 to 40 shallow injections across specific points on the forehead, temples, back of the head, and upper neck.

Yes, this is a highly safe, FDA-approved medical treatment for excessive sweating. It targets only the local sweat glands and does not affect your body's overall ability to cool itself.

Yes, it often will. When the masseter muscle works less, it shrinks (atrophies). This is a highly desired side effect that slims a square, wide lower face into a softer, more oval contour.

This treatment is generally for adults who experience frequent, debilitating headaches (often defined as 15 or more headache days a month) and haven't found relief with standard medications.

The injections take just a few minutes. We book a 30-minute consultation slot to palpate the muscle, assess your bite strength, and determine the exact dosage required.

Dehydration is a lack of water in the skin, often caused by environmental factors, air conditioning, ageing, or using harsh skincare products that damage the skin barrier.

Uneven texture is usually caused by a buildup of dead skin cells, slowed cellular turnover, sun damage, or mild acne scarring. As we age, our skin struggles to exfoliate itself naturally.

Dark circles can be caused by true hollowing (a structural shadow), thinning skin that reveals blood vessels, hyperpigmentation, or a combination of all three.

While it is difficult to completely "erase" deep scarring, our treatments can significantly soften indentations, remodel the tissue, and dramatically improve the overall smoothness of your skin.

Dermal fillers stay where they are placed to build volume and shape. Profhilo is a bioremodelling skin booster that flows smoothly under the skin like honey, hydrating the tissue without changing your facial contours.

We apply a strong, medical-grade topical anesthetic cream before the procedure. You will feel a vibrating sensation and some pressure, but the treatment is highly tolerable.

You may feel a warm, tingling, or slightly "spicy" sensation while the active peel solution is on your skin, but it should not be painful. Our lighter peels feel very comfortable.

No. Dry skin lacks oil, while dehydrated skin lacks water. You can have an oily skin type but still suffer from cellular dehydration, making it look dull and tight.

We recommend a combination approach. Professional Peels clear away dead cells immediately, while treatments like Microneedling and Skin Boosters remodel the skin from underneath for long-term luminosity.

Microneedling stimulates new collagen production. As this collagen forms, it plumps the skin and tightens the walls of the pores, making them appear visibly smaller.