Frequently Asked Questions

Premium injectable treatments that restore confidence and reveal your natural beauty in New Zealand

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Consultations & Clinic Policies

How long does an anti-wrinkle appointment take?

The actual injections take less than 5 minutes. However, we book 30-minute appointments to ensure we have ample time to discuss your goals, review your facial anatomy, and answer any questions.

Is tear trough filler dangerous?

The under-eye area is complex, which is why it should only be treated by an experienced medical professional. We use a blunt-tipped cannula instead of a sharp needle to significantly maximize safety and minimize bruising.

Does Aqualyx fat dissolving work on everyone?

Aqualyx is highly effective, but patient selection is key. It works best on clients close to their ideal body weight who have localized, stubborn pockets of fat. It is not a general weight loss solution.

Do I have to pay for a cosmetic consultation?

We charge a $50 consultation fee. However, this fee is fully redeemable against the cost of any treatment you proceed with on the day, acting as a deposit for our clinical time.

Am I a good candidate for tear trough filler?

Good candidates have a true structural hollow without excessive under-eye bags or fluid retention. We must assess you in person to determine if filler is the safe and correct choice.

Is hyperhidrosis treatment safe?

Yes, this is a highly safe, FDA-approved medical treatment for excessive sweating. It targets only the local sweat glands and does not affect your body's overall ability to cool itself.

Who is a suitable candidate for migraine injection therapy?

This treatment is generally for adults who experience frequent, debilitating headaches (often defined as 15 or more headache days a month) and haven't found relief with standard medications.

How long does the under-eye rejuvenation procedure take?

The treatment itself takes about 15 to 20 minutes, though we allocate 45 minutes for your appointment to allow for a thorough consultation, mapping, and a slow, precise injection technique.

How many Profhilo treatments are required?

For the best results, a primary course of two treatments spaced 4 weeks apart is required. To maintain the glow, a single top-up treatment is recommended every 6 months.

How long does a TMJ Botox appointment take?

The injections take just a few minutes. We book a 30-minute consultation slot to palpate the muscle, assess your bite strength, and determine the exact dosage required.

Preparation & Aftercare

Does medical microneedling hurt?

We apply a strong, medical-grade topical anesthetic cream before the procedure. You will feel a vibrating sensation and some pressure, but the treatment is highly tolerable.

Do chemical peels hurt or burn?

You may feel a warm, tingling, or slightly "spicy" sensation while the active peel solution is on your skin, but it should not be painful. Our lighter peels feel very comfortable.

Are dermal fillers painful?

We prioritize your comfort. Premium fillers contain Lidocaine (a local anesthetic) inside the gel, which numbs the area as we inject. We also use topical numbing cream for sensitive areas like the lips.

Are there any side effects of Botox or Dysport?

Mild, temporary side effects can include slight redness or a tiny mosquito-bite-like bump at the injection site, which usually disappears within 15 minutes. Occasional mild bruising or a transient headache can also occur.

How long does the peeling process last?

If you have a deeper peel that induces visible shedding, the flaking usually begins on day 3 and is fully complete by day 5 to 7. Light "lunchtime" peels have no visible shedding at all.

Can I wash my face the night after microneedling?

We advise avoiding washing your face the evening of your treatment. Let the serums applied in-clinic fully absorb. The next morning, you may use a gentle cleanser and tepid water.

How severe is the swelling after Aqualyx?

Swelling is a guaranteed part of the process—it indicates the fat cells are breaking down. You should expect your double chin to look slightly larger for the first 3 to 5 days before it begins to shrink.

What should I bring or do to prepare for my consultation?

Come with a clean face if possible, and bring a list of your current skincare products and any medications you take. It also helps to bring reference photos of results you admire (and results you don't!).

How long does my face stay red after microneedling?

Your skin will look and feel like you have a moderate sunburn immediately after. This redness typically subsides significantly within 24 to 48 hours.

Can I get a chemical peel in the summer?

Yes, but strict sun protection is non-negotiable. If you cannot commit to wearing SPF 50+ daily and wearing a hat outdoors, it is safer to save deeper peels for the winter months.

Medical Wellness

Is the hyperhidrosis treatment covered by insurance?

Generally, cosmetic clinics cannot process medical insurance claims directly. However, we can provide you with a detailed receipt if your specific health insurance policy covers hyperhidrosis treatments.

Where exactly are the migraine injections placed?

We target the specific muscle groups that contribute to tension and nerve compression. This includes the frontalis (forehead), temporalis (side of head), occipitalis (back of head), and cervical paraspinal muscle groups.

How long does the anti-sweating treatment last?

The results for hyperhidrosis are exceptionally long-lasting, typically providing dry comfort for 6 to 9 months before the treatment needs to be repeated.

How long does TMJ treatment last?

The pain relief and muscle relaxation usually last around 4 to 6 months. Many clients find that after a few consecutive treatments, the habit of grinding is broken, and results last even longer.

Where are the injections placed for migraines?

It involves multiple shallow injections into specific, clinically mapped trigger points across the forehead, temples, back of the head, and sometimes the upper neck and shoulders.

Does jaw slimming make jowls worse?

In older clients with significant skin laxity, shrinking the masseter muscle rapidly could theoretically leave behind loose skin. We assess this risk during consultation and may recommend a lower dose or combined skin-tightening treatments.

Do underarm sweat injections hurt?

The underarm skin is surprisingly resilient. We use an ultra-fine needle to make shallow injections just beneath the skin's surface. Most clients report it feels like tiny, very tolerable pinpricks.

Will migraine Botox change how my face looks?

Because the protocol includes injecting the forehead and frown muscles, you will experience a cosmetic softening of lines in your upper face. This is generally considered a welcome "side effect" by patients!

What areas can be treated for excessive sweating?

The most commonly treated area is the underarms (axillary hyperhidrosis). We can also treat excessive sweating on the palms of the hands or the soles of the feet.

Will jaw slimming injections affect my ability to chew?

Not noticeably. We only reduce the excess overactivity of the muscle. You will still be able to chew, talk, and smile entirely normally—you just won't have the strength to unconsciously grind your teeth.

Skin Health & Rejuvenation

How many Profhilo treatments are required?

For the best results, a primary course of two treatments spaced 4 weeks apart is required. To maintain the glow, a single top-up treatment is recommended every 6 months.

How long does the peeling process last?

If you have a deeper peel that induces visible shedding, the flaking usually begins on day 3 and is fully complete by day 5 to 7. Light "lunchtime" peels have no visible shedding at all.

How quickly do skin boosters work for dehydration?

You will start to notice increased hydration and a subtle glow within a few days, but the peak results for treatments like Profhilo usually develop around 4 weeks after your second session.

What is the difference between Rejuran and tear trough filler?

Filler adds immediate volume to physically lift a hollow. Rejuran (Polynucleotides) regenerates and thickens the skin tissue over time to reduce dark pigmentation and crepey lines without adding bulk.

Does microneedling improve skin texture?

Yes, microneedling is one of the most effective treatments for texture. It forces the skin to produce fresh collagen and elastin, smoothing out roughness and fine lines.

How many microneedling sessions do I need for acne scars?

Scar revision takes time. We usually recommend a dedicated course of 3 to 6 sessions to achieve significant structural changes in the scar tissue.

Where can skin boosters be injected?

Skin boosters are incredibly versatile. While the face is the most common area, they are also highly effective for treating crepey skin on the neck, décolletage, and the back of the hands.

Can microneedling help with a dull, dehydrated complexion?

Yes, microneedling stimulates your body's natural healing response and can be paired with hydrating serums to improve overall skin quality and radiance.

Are chemical peels safe for sensitive skin?

Yes, we offer different levels of peels. Lactic and Mandelic acid peels are very gentle, deeply hydrating, and perfectly safe for sensitive skin types.

Are chemical peels effective for acne scarring?

Yes, deeper chemical peels can help resurface the top layers of the skin, which is excellent for softening shallow "boxcar" scars and fading the red/brown marks left behind by acne.

Cosmetic Injectables

What is the difference between Botox and Dysport?

Both are premium brands of Botulinum Toxin. They work similarly to relax muscles, but Dysport has a slightly smaller molecule size, making it spread slightly differently. We choose the best one for your specific needs.

What are dermal fillers made of?

The majority of our fillers are made from Hyaluronic Acid (HA), a naturally occurring sugar substance in the body that keeps skin plump and hydrated.

What causes dark circles under the eyes?

Dark circles can be caused by true hollowing (a structural shadow), thinning skin that reveals blood vessels, hyperpigmentation, or a combination of all three.

What is Aqualyx fat dissolving?

Aqualyx is an injectable compound made from a modified bile acid. When injected into stubborn fat deposits, it breaks down the fat cell membrane permanently.

How do anti-wrinkle injections help with TMJ and teeth grinding?

We inject the masseter muscles (the large chewing muscles at the back of the jaw) to relax them. This stops the involuntary, intense clenching and grinding that causes TMJ pain.

How long does an anti-wrinkle appointment take?

The actual injections take less than 5 minutes. However, we book 30-minute appointments to ensure we have ample time to discuss your goals, review your facial anatomy, and answer any questions.

How much filler do I need for my lips?

For a natural enhancement, 0.5ml is often perfect for subtle hydration, while 1ml provides more noticeable volume. We will assess your natural lip shape and discuss the best approach during your consultation.

Is tear trough filler dangerous?

The under-eye area is complex, which is why it should only be treated by an experienced medical professional. We use a blunt-tipped cannula instead of a sharp needle to significantly maximize safety and minimize bruising.

What makes Radiesse different from regular fillers?

Radiesse is a biostimulator made of Calcium Hydroxylapatite (CaHA). While HA fillers simply take up space, Radiesse acts as a scaffold that forces your body to produce its own fresh collagen and elastin.

What is the difference between Profhilo and dermal filler?

Dermal fillers stay where they are placed to build volume and shape. Profhilo is a bioremodelling skin booster that flows smoothly under the skin like honey, hydrating the tissue without changing your facial contours.

Take the first step

Ready to enhance your natural beauty? Contact us today to schedule your personalised consultation and discover how we can help you achieve your aesthetic goals.

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