Frequently Asked Questions

Premium injectable treatments that restore confidence and reveal your natural beauty in New Zealand

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Consultations & Clinic Policies

How long does an anti-wrinkle appointment take?

The actual injections take less than 5 minutes. However, we book 30-minute appointments to ensure we have ample time to discuss your goals, review your facial anatomy, and answer any questions.

Is tear trough filler dangerous?

The under-eye area is complex, which is why it should only be treated by an experienced medical professional. We use a blunt-tipped cannula instead of a sharp needle to significantly maximize safety and minimize bruising.

Does Aqualyx fat dissolving work on everyone?

Aqualyx is highly effective, but patient selection is key. It works best on clients close to their ideal body weight who have localized, stubborn pockets of fat. It is not a general weight loss solution.

Do I have to pay for a cosmetic consultation?

We charge a $50 consultation fee. However, this fee is fully redeemable against the cost of any treatment you proceed with on the day, acting as a deposit for our clinical time.

Am I a good candidate for tear trough filler?

Good candidates have a true structural hollow without excessive under-eye bags or fluid retention. We must assess you in person to determine if filler is the safe and correct choice.

Is hyperhidrosis treatment safe?

Yes, this is a highly safe, FDA-approved medical treatment for excessive sweating. It targets only the local sweat glands and does not affect your body's overall ability to cool itself.

Who is a suitable candidate for migraine injection therapy?

This treatment is generally for adults who experience frequent, debilitating headaches (often defined as 15 or more headache days a month) and haven't found relief with standard medications.

How long does the under-eye rejuvenation procedure take?

The treatment itself takes about 15 to 20 minutes, though we allocate 45 minutes for your appointment to allow for a thorough consultation, mapping, and a slow, precise injection technique.

How many Profhilo treatments are required?

For the best results, a primary course of two treatments spaced 4 weeks apart is required. To maintain the glow, a single top-up treatment is recommended every 6 months.

How long does a TMJ Botox appointment take?

The injections take just a few minutes. We book a 30-minute consultation slot to palpate the muscle, assess your bite strength, and determine the exact dosage required.

Preparation & Aftercare

What should I put on my skin after microneedling?

Keep it simple. Use a gentle cleanser, a rich hydrating balm or hyaluronic acid serum, and strictly avoid active ingredients (like Retinol or Vitamin C) for 3-5 days.

What is the downtime for under-eye treatments?

You may experience mild swelling for a few days. Bruising is possible but reduced by the use of a cannula. Rejuran may leave small bumps that subside within 24 hours.

What is the aftercare for microneedling?

Expect your skin to look red, like a mild sunburn, for 24-48 hours. Keep the skin clean, avoid makeup and sweating for a day, and apply a soothing hydrator.

What should I avoid after TMJ treatment?

For the first 24 hours, avoid heavy exercise, and do not massage or rub the jaw area. Try to avoid excessively hard or chewy foods (like steak or gum) for the first few days to rest the muscle.

Can I exercise after anti-wrinkle injections?

We ask that you avoid strenuous exercise for 24 hours post-treatment. Elevated blood pressure and heavy sweating can affect how the product settles.

Will my skin bleed during microneedling?

A slight "pinpoint" bleeding is completely normal and actually desired—it shows we have reached the correct depth to trigger the healing and collagen cascade.

Can I exercise right after my appointment?

We recommend avoiding heavy exercise and saunas for 24 hours after your treatment to prevent the product from migrating before it has bound to the receptors.

Can I wash my hair or rub my head after the injections?

You should wait at least 24 hours before washing your hair vigorously or rubbing the injection sites on your scalp and forehead to ensure the medication stays precisely where it was placed.

Medical Wellness

Does the masseter injection hurt?

It is incredibly quick and virtually painless. Most clients describe it as a tiny pinch, and the entire procedure takes less than 5 minutes.

How soon will I notice a reduction in migraines?

Some patients notice a reduction in headache frequency within 2 weeks, but it often takes a full month, and sometimes two treatment cycles, to experience the maximum preventative benefit.

When will I notice a reduction in sweating?

You will start to notice a significant decrease in sweating within 3 to 7 days, with the full drying effect locked in by day 14.

How soon will my jaw pain go away?

The muscle begins to relax within a few days, and most clients feel significant relief from jaw tension and headaches within 1 to 2 weeks.

Can I stop taking my migraine medication after treatment?

You should never stop prescribed medication without consulting your primary doctor. However, many patients find their need for acute pain relief drops significantly after injection therapy.

How long does it take to see the facial slimming effect?

The slimming effect takes longer than the pain relief because the muscle needs time to physically shrink. You will start seeing the contour change around 4 to 6 weeks post-treatment.

Are there any side effects to migraine injections?

Mild, temporary side effects can include soreness at the injection sites or slight neck stiffness. As a bonus side effect, you will also experience softening of forehead and frown lines.

Do I need a formal diagnosis of chronic migraines to book?

While a prior diagnosis is helpful, our consultation will include a thorough review of your headache history to ensure this treatment is safe and likely to be effective for your specific pain patterns.

Skin Health & Rejuvenation

What causes dehydrated skin?

Dehydration is a lack of water in the skin, often caused by environmental factors, air conditioning, ageing, or using harsh skincare products that damage the skin barrier.

Why is my skin texture uneven and dull?

Uneven texture is usually caused by a buildup of dead skin cells, slowed cellular turnover, sun damage, or mild acne scarring. As we age, our skin struggles to exfoliate itself naturally.

What causes dark circles under the eyes?

Dark circles can be caused by true hollowing (a structural shadow), thinning skin that reveals blood vessels, hyperpigmentation, or a combination of all three.

Can you completely remove acne scars?

While it is difficult to completely "erase" deep scarring, our treatments can significantly soften indentations, remodel the tissue, and dramatically improve the overall smoothness of your skin.

What is the difference between Profhilo and dermal filler?

Dermal fillers stay where they are placed to build volume and shape. Profhilo is a bioremodelling skin booster that flows smoothly under the skin like honey, hydrating the tissue without changing your facial contours.

Does medical microneedling hurt?

We apply a strong, medical-grade topical anesthetic cream before the procedure. You will feel a vibrating sensation and some pressure, but the treatment is highly tolerable.

Do chemical peels hurt or burn?

You may feel a warm, tingling, or slightly "spicy" sensation while the active peel solution is on your skin, but it should not be painful. Our lighter peels feel very comfortable.

Is dehydrated skin the same as dry skin?

No. Dry skin lacks oil, while dehydrated skin lacks water. You can have an oily skin type but still suffer from cellular dehydration, making it look dull and tight.

What is the best treatment for dull skin?

We recommend a combination approach. Professional Peels clear away dead cells immediately, while treatments like Microneedling and Skin Boosters remodel the skin from underneath for long-term luminosity.

How does microneedling help with large pores?

Microneedling stimulates new collagen production. As this collagen forms, it plumps the skin and tightens the walls of the pores, making them appear visibly smaller.

Cosmetic Injectables

What is the difference between Botox and Dysport?

Both are premium brands of Botulinum Toxin. They work similarly to relax muscles, but Dysport has a slightly smaller molecule size, making it spread slightly differently. We choose the best one for your specific needs.

What are dermal fillers made of?

The majority of our fillers are made from Hyaluronic Acid (HA), a naturally occurring sugar substance in the body that keeps skin plump and hydrated.

What causes dark circles under the eyes?

Dark circles can be caused by true hollowing (a structural shadow), thinning skin that reveals blood vessels, hyperpigmentation, or a combination of all three.

What is Aqualyx fat dissolving?

Aqualyx is an injectable compound made from a modified bile acid. When injected into stubborn fat deposits, it breaks down the fat cell membrane permanently.

How do anti-wrinkle injections help with TMJ and teeth grinding?

We inject the masseter muscles (the large chewing muscles at the back of the jaw) to relax them. This stops the involuntary, intense clenching and grinding that causes TMJ pain.

How long does an anti-wrinkle appointment take?

The actual injections take less than 5 minutes. However, we book 30-minute appointments to ensure we have ample time to discuss your goals, review your facial anatomy, and answer any questions.

How much filler do I need for my lips?

For a natural enhancement, 0.5ml is often perfect for subtle hydration, while 1ml provides more noticeable volume. We will assess your natural lip shape and discuss the best approach during your consultation.

Is tear trough filler dangerous?

The under-eye area is complex, which is why it should only be treated by an experienced medical professional. We use a blunt-tipped cannula instead of a sharp needle to significantly maximize safety and minimize bruising.

What makes Radiesse different from regular fillers?

Radiesse is a biostimulator made of Calcium Hydroxylapatite (CaHA). While HA fillers simply take up space, Radiesse acts as a scaffold that forces your body to produce its own fresh collagen and elastin.

What is the difference between Profhilo and dermal filler?

Dermal fillers stay where they are placed to build volume and shape. Profhilo is a bioremodelling skin booster that flows smoothly under the skin like honey, hydrating the tissue without changing your facial contours.

Take the first step

Ready to enhance your natural beauty? Contact us today to schedule your personalised consultation and discover how we can help you achieve your aesthetic goals.

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